Welcome to Beach Haven Jewellery. These Terms and Conditions (“Terms”) govern your use of our website, and any purchases you make from us. By accessing or using our Website, you agree to be bound by these Terms.
1. General Terms
- Eligibility: You must be at least 18 years old or have the consent of a parent or guardian to use our Website and make purchases.
- Acceptance: By using our Website or placing an order, you agree to these Terms. If you do not agree, please do not use our Website.
- Modification: We reserve the right to modify these Terms at any time. Any changes will be effective immediately upon posting. Your continued use of the Website after changes are posted constitutes your acceptance of the new Terms.
2. Products and Orders
- Product Descriptions: We strive to ensure that the products displayed on our Website are accurately described. However, we do not guarantee that the descriptions, images, or other content are error-free, complete, or current. Our gemstone and pearl jewellery can vary slightly as these are natural elements that can have some variations.
- Pricing: All prices are listed in AUD and are subject to change without notice. Prices do not include taxes, shipping, or handling fees, which will be added to your total purchase price.
- Order Acceptance: We reserve the right to refuse or cancel any order for any reason, including but not limited to product availability, errors in pricing, or suspected fraud.
- Payment: Payment must be made at the time of purchase. By providing payment information, you represent and warrant that you are authorized to use the payment method provided.
3. Shipping and Delivery
- Shipping: We offer shipping worldwide. Shipping costs and delivery times will vary depending on your location and the shipping method selected at checkout.
- Delivery: We are not responsible for delays or damages caused by shipping carriers. Once your order is shipped, you will receive a tracking number to monitor your delivery.
- Customs and Duties: International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.
4. Returns and Exchanges
- Return Policy: If you are not satisfied with your purchase, you may return it within 14 days of receipt for a refund or exchange, subject to our Return Policy.
- Conditions: Items must be returned in their original condition, unworn, and with all tags and packaging intact. Custom or personalized items are non-refundable.
- Return Shipping: Return shipping costs are the responsibility of the buyer unless the item received is damaged or incorrect.
5. Intellectual Property
- Ownership: All content on our Website, including text, images, graphics, logos, and designs, is the property of Beach Haven Jewellery and is protected by copyright, trademark, and other intellectual property laws.
- Use: You may not use, reproduce, distribute, or modify any content from our Website without our express written permission.
6. Limitation of Liability
- Disclaimer: Our Website and products are provided "as is" and without warranties of any kind, either express or implied. We do not warrant that our Website will be error-free, uninterrupted, or secure.
- Limitation: To the fullest extent permitted by law, we shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our Website or products.
7. Governing Law
These Terms are governed by and construed in accordance with the laws of Australia, without regard to its conflict of law principles.
8. Dispute Resolution
Any disputes arising out of or related to these Terms or your use of our Website shall be resolved through binding arbitration in Australia, unless otherwise agreed by the parties.
9. Contact Information
If you have any questions or concerns about these Terms, please contact us at:
hello@beachhavenjewellery.com.au